CUSTOMER SERVICE

Customer service

We handle cases fastest via WhatsApp. Always state your order number if it concerns an existing order.

✅ Customer service / Complaints / Delivery questions
WhatsApp or phone: +46 70 489 83 88
Weekdays 12–19

✅ Sales / Orders & Product questions
WhatsApp or phone: +46 73 914 64 67
Every day 10–19

✉️ Email: kundservice@linefurniture.se

🛋️ Stockholm Store: Segersbyvägen 24, 145 63 Norsborg – open every day 10–19

🏷️ Outlet: Kaserngatan 5, 151 66 Södertälje (Almnäs) – Saturday–Sunday 11–16:30

📦 Warehouse (pickup and returns): Kaserngatan 5, 151 66 Södertälje (Almnäs) – by appointment only

Complaint? Send your order number, a short description and pictures or a short video where the fault is visible. Read more in Right of withdrawal, return and complaints.

Want to withdraw from a purchase? Use Withdraw purchase.

Line Furniture is operated by EkoHem Stockholm AB, org. no. 559554-8263. EkoHem Stockholm AB is responsible for customer service, right of withdrawal and complaints for all purchases made via linefurniture.se and in the Line Furniture store – including purchases made earlier, when the business was run by Line Design & Beauty AB.