Repentance form

 

 

Name: Line Textile Furniture AB

Address: Kaserngatan 5 - 151 66 Almnäs

Email:   Kundservice@LineOutlet.se

 

Company

 

 

 

Customer

 

 

 

Name     

 

Name  2 (if there are more of you who made the purchase)

 

Address    

 

Phone number  (*)

Email (*)

 

I/We (*) hereby announce that I/We (*) withdraw from my/our (*) purchase agreement regarding the following goods (*) / services(*)

Ordered  (date) (*)

Received (date)  (*)

City         

Date    

Signature

 

Signature 2 (if there are more of you who made the purchase)

 

(*) Strike out what does not apply.

Repentance form template. Provided by the Swedish Consumer Agency by order of the government. The content is based on Annex 1 of Directive 2011/83/EU.

 

 

 

 

 

 

 

 

 

 

 

 

 

DISTANCE AGREEMENT

 

 

In case of distance purchase, the Customer has the right within fourteen (14) days from the handover according to the selected delivery to exercise his right of withdrawal for purchases according to the Act (2005:59) on distance contracts and contracts outside business premises.

 

The right of withdrawal does not cover additional services such as delivery costs and assembly of goods that have been started at the request of the Customer or other additional services that have been completed by LINE Furniture. The right of withdrawal does not apply to goods that have been fully or partially manufactured according to the consumer's instructions or that have otherwise been fully or partially given a clear personal touch. To exercise the right of cancellation, the customer must notify LINE Furniture within 14 days by using the email address provided on the order confirmation or receipt. The customer is responsible for returning the item to LINE Furniture's warehouse in Stockholm in its original condition and for the return costs in connection with the return. Upon return, the item must be essentially free of damage and other defects. Original packaging, packaging and other accessories must accompany the product when returning it to LINE Furniture. A copy of the order confirmation must be affixed to each package.

 

If the right of withdrawal is used for distance contracts, we have a cost of approximately SEK 7,000 including VAT in return costs, but the cost may vary depending on the size of the order and other influencing factors.

 

When the Customer exercises his right of withdrawal, LINE Furniture is entitled to compensation for increased delivery costs as a result of the Customer's choice of delivery method and the decrease in value of the goods to the extent that it is due to the consumer handling the goods to a greater extent than was necessary to determine its properties or function. LINE Furniture is entitled to compensation for services performed or started on the product and other additional services to the product that the Customer has ordered.

In the case of a refund, LINE Furniture applies the same means of payment that the Customer used. Refunds are made within (45) days of the returned item being received by LINE Furniture. LINE Furniture has the right to withhold part of the payment that compensates for costs incurred in connection with the Customer's exercise of the right of withdrawal. The right of withdrawal only applies to private individuals.

 

Return address: Kaserngatan 5 - 151 66 Almnäs

 

Line Furniture - Luxury

Opening hours: Monday Sunday 10:00-19:00

Line Furniture - Outlet

Opening hours: Monday Sunday 10:00-19:00

Line Furniture - Malmö

Opening hours: Monday Sunday 10:00-19:00

Our customer service is 100% digital because everything has to be handled through the administration and registered. You can always contact us here through the chat or email us at Kundservice@LineFurniture.se och we will answer you as soon as we can. We respond to all emails in turn. Thanks for your patience!

Repentance form